Some of our heavier stainless steel items (like trays and bakeware) are currently packed in a clear protective plastic sleeve. 

This is used purely for protection during transport and storage. These items are too heavy to be safely wrapped in paper or boxed without increasing damage, breakage, or waste. The clear wrap also allows our warehouse team and wholesale partners to easily identify products that look very similar. 

We know this isn’t ideal, and we’re always in discussion with our suppliers to reduce plastic where possible. 

Lighter items are packed using cardboard boxes or paper wrapping and are plastic-free. 

We choose packaging based on the weight and handling requirements of each product to ensure it arrives safely and in good condition. 

 Some products include a small printed insert that serves multiple purposes:  

• It includes a barcode for warehouse and retail identification 
• It helps visually distinguish similar-looking items 
• It provides basic usage or care information where required 

We’re always reviewing the paper stock used for these inserts and explore options with lower environmental impact. 

Yes. All outer boxes, tape, and paper packaging used in our orders are fully recyclable. 

Any plastic used is limited to what you see when you receive your order. There is no hidden plastic packaging. 

Absolutely. Reducing our footprint is an ongoing process, and we regularly review packaging with our suppliers to see where improvements can be made. 

Suggestions from our community are genuinely valued and often help guide these conversations. 

Not at this stage. 

B Corp certification is something we are working towards, but it’s currently beyond the budget of our small business. It’s very much an aspiration as we continue to grow, however having said that we are doing everything we can to align with the requirements of the certification.  

For heavier stainless steel products, paper-only packaging hasn’t proven viable yet due to weight, handling, and damage risk. 

That said, we’re actively exploring alternative materials (including kraft-based options) with our factory partners and will make changes where they’re practical and effective. 

We use the term low tox intentionally. Our name comes from the community we started over eight years ago, helping people find lower-tox alternatives and swaps across everyday life – from personal care products to home and building materials. 

We chose low tox because it reflects reality. It’s not possible to live a completely “no-tox” life, and we believe it’s important to be honest about that. The term low tox is widely used to describe a more considered, lower-exposure approach.

No – and that’s exactly why we don’t use that language. Rather than making absolute claims, we focus on creating products that are as low tox as they can realistically be, using durable materials like stainless steel and avoiding unnecessary coatings, finishes, and adhesives wherever possible.  

We believe transparency builds trust, and low tox better reflects that balance.